Lifeline Services

NOTE: THIS DOCUMENT IS PRESENTED FOR ILLUSTRATIVE PURPOSES ONLY. THE NAMES, PRICES AND TECHNICAL SPECIFICATIONS OF THE VOICE AND BROADBAND INTERNET OPTIONS IN THIS DOCUMENT ARE SUBJECT TO REVISION BY CLAVERACK COMMUNICATIONS.

Lifeline Discounts Available:

Claverack Communications offers the following Lifeline-supported services as an Eligible Telecommunications Carrier (“ETC”). Lifeline entitles eligible customers to receive a discount off the monthly price for any voice or broadband service option, except promotional pricing.

Voice Service Options Eligible for $5.25 Monthly Discount:

Residential 1-Rate Level 1 Service-unlimited local and long distance to 48 contiguous states; 911: call waiting, call forward, three-way calling, caller ID, return call, call block, anonymous call rejection, call logs, do not disturb, find me/follow me, speed dial, voicemail, voicemail to email

$29.99 per month minus Lifeline discount

Broadband (Internet) Service Options Eligible for $9.25 Monthly Discount:

100 Mbps Internet $70.00 per month minus Lifeline discount

500 Mbps Internet $90.00 per month minus Lifeline discount

1 GIG (1000 Mbps) Internet $120.00 per month minus Lifeline discount

Phone and Broadband (Internet) Bundles Eligible for $9.25 Monthly Discount:

Residential 1-Rate Level 1 Service

100 Plus 1-Rate Level 1 Phone $99.99 per month minus Lifeline discount
500 Mbps Internet $119.99 per month minus Lifeline discount
GIG Plus 1-Rate Level 1 Phone $149.99 per month minus Lifeline discount

Eligible customers are entitled to one discount per household, which can apply to either voice or broadband, as applicable. Eligible customers are not entitled to receive both a voice discount and a broadband discount. Additional charges may apply for installation, operator assistance, international calling and other services. The prices for Claverack Communications’ phone, internet and bundled phone and internet packages are subject to revision in accordance with applicable Pennsylvania Public Utility Commission and Federal Communications Commission requirements.

Lifeline Eligibility Requirements: Lifeline is a government assistance program. You may qualify for Lifeline voice service or Lifeline broadband service if you can show proof that you or someone in your household participates in certain government assistance programs from the listed eligible program or your annual income is 135% or below the Federal Poverty Guidelines.

The Lifeline program is limited to one discount per household. Each household can receive the Lifeline benefit from only one company, which can be a broadband, wireline, and wireless service provider. Lifeline cannot be transferred to another person, but you can keep the Lifeline benefit if you move to another address. You must activate your service. Lifeline is a federal benefit. Willingly making false statements to obtain the benefit can result in fines, imprisonment, de-enrollment, or being barred from the program. Proof of eligibility is required, and only eligible customers may enroll. You will be required to recertify your eligibility for the program each year. If circumstances change and you are no longer eligible for Lifeline, you must inform Claverack Communications within 30 days.

Customer can access the National Verifier (Home – Lifeline National Verifier ) to confirm eligibility for Lifeline or request a paper application from Claverack Communications’ customer service line at 570-268-1349.

Questions?

We are here to help. Contact Claverack Communications’ customer service team at contactus@revolutionbroadband.net.

In addition, to find out more information, you may also call the Universal Service Administrative Company (USAC), which administers Lifeline for the FCC by calling 888.641.8722 or by accessing their website at www.LifelineSupport.org.

If you have an unresolved question or complaint about Lifeline service, please contact the Pennsylvania Public Utility Commission Bureau of Consumer Services at 1-800-692-7380.

Eligible Programs:

Medicaid
Supplemental Security Income
Supplemental Nutrition Assistance Program
(formerly Food Stamps)
Federal Public Housing Assistance
Veterans Pension and Survivor Benefits
Tribal Programs

2025 Poverty Guidelines:

Household size 135% Federal Poverty Guideline

$21,128
$28,553
$35,978
$43,403
$50,828
$58,253
$65,678
$73,103

For households with more than 8 persons, add $7,425 for each additional person.

Based on If You Are a Survivor

The Safe Connections Act (SCA) helps survivors of domestic violence, human trafficking, and related crimes get discounted phone, internet, or bundled services. If a survivor pursues a line separation request, the SCA requires mobile providers to separate phone lines linked to family plans where the abuser is on the account.

If you are a survivor, you can participate in the Lifeline program if you provide proof of a line separation request and if you are experiencing financial hardship. Survivors experiencing financial hardship may qualify through existing Lifeline program requirements mentioned above or through one of the SCA-specific methods below:

If your household income is at or below 200% of the Federal Poverty Guidelines
Enrollment in the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
Enrollment in the Free and Reduced-Price School Lunch or Breakfast program, including enrollment at a Community Eligibility Provision (CEP) school or school district
Received a Federal Pell Grant in the current award year

If you qualify for Lifeline, your privacy will be protected, and you can receive up to 6 months of emergency Lifeline support. For more information, visit the Survivor Benefit page.

Legal