Building a fiber network is a major undertaking involving coordination across contractors, local townships, and state entities — plus the occasional weather delay or equipment backorder. Here’s what the process looks like at a high level:

• Pole preparation — We inspect existing utility poles and make any needed adjustments, like replacing shorter poles or rearranging existing wires, to accommodate the new fiber-optic cable.
• Main fiber installation — Our construction crews attach fiber-optic cables to utility poles, connecting them to our internet backbone.
• Connecting your home — A fiber cable (drop) is run from the main line directly to your house (underground or overhead, depending on your current electric service), along with a small device mounted to the exterior of your home.
• Indoor setup & activation — We bring the fiber inside, install the necessary equipment, and activate your service.
• Testing — We verify your connection is performing as expected.